A task in your day

AI help with an inbox that needs too much attention

I help you decide which emails need your attention, then set up AI to prepare a useful shortlist. The starting point is your judgement about clients, commitments and urgency. You keep the original messages and decide what gets sent.

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Reviewed

Define important using your real inbox

A message from a key client can matter even when it contains no obvious urgent language. A newsletter can use urgent language without requiring anything from you. I ask you to walk through examples so the setup reflects how you make those distinctions.

We separate messages that need a reply, messages containing a commitment, background reading and items that can wait. The categories should be few enough that you remember what they mean.

Keep the route back to the original message

A summary is useful when it saves a search without hiding the context. Each shortlisted item should identify the sender, explain why it was included and let you find the source. A suggested reply is a draft for you to check.

  • Define important people and active projects.
  • Flag uncertainty instead of silently excluding a message.
  • Decide how attachments and long threads should be handled.

Test for the messages you cannot afford to miss

Before relying on the shortlist, compare it with a sample of messages you have already assessed. We look for missed commitments, misleading summaries and repeated distractions. That gives us a useful basis for improving the rules.

Connection options depend on your email provider, account permissions and chosen tools. I check those during scoping rather than promising that every mailbox can be connected in the same way.

Illustrative example

Example first project: a reply shortlist

For an owner who wants to clear important correspondence before lunch, an illustrative first version focuses only on messages awaiting a personal reply.

  1. Select a mailbox or folder and agree what counts as awaiting a reply.
  2. Prepare a shortlist containing the sender, request and original thread.
  3. Review missed and unnecessary items before expanding the categories.

What we would agree first: The initial setup does not delete messages or send replies automatically. Any action permissions are agreed explicitly.

Questions you may have

Can AI decide which messages are urgent?

It can help apply the priorities we define, but it can misread context. We test examples, keep uncertain items visible and leave important decisions with you.

Do I need to move to a different email provider?

I start by checking the accounts you already use. If a connection or extra tool is needed, you see that requirement and its cost before deciding.

Can this become part of my morning briefing?

Yes. A useful email shortlist can feed into a daily briefing alongside meetings and follow-ups, once the first version is working as intended.

Keep exploring

Other ways I can help

Daily AI briefing

I set up a daily briefing that brings selected emails, follow-ups and meetings into one place. It can arrive on WhatsApp, as a printable page, or in another format you already use. We decide what deserves your attention and keep links to the original information.

Explore Daily AI briefing

Follow-up tracking

I set up a way to bring agreed follow-ups out of your inbox and into a list you already use. Each task should show who is waiting, what was promised and where the commitment came from. You decide the priority and the next action.

Explore Follow-up tracking

Business owners

I work directly with business owners who want practical use from AI and a person they can call about it. We find one useful starting point in your day, set it up around the way you already work, and decide what ongoing support should include.

Explore Business owners

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A starting point

Start with a 30-minute call

We pick one job worth fixing and measure it first. The fee for each step is agreed before it starts.

Book a 30-minute call

In person in Johannesburg and Cape Town. Online worldwide.