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AI for accountants and bookkeepers

I help accounting practice owners apply AI to the admin around client service. We start with one pressure point, such as document chasing, and build around the email, calendar and practice tools you use.

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Reviewed

Where AI can take pressure off the practice

A useful setup can sort client messages by matter, highlight missing documents and prepare a follow-up list. It can assemble a meeting briefing from approved emails, notes and calendar entries. The next action becomes visible without asking AI to interpret tax law or make accounting judgements.

  • Summarise the client correspondence that needs attention today.
  • Draft document reminders from your approved wording.
  • Prepare a checklist for upcoming reviews and filing dates.
  • Find the right template or past communication in an agreed library.

A first project that fits the working day

I would begin with a narrow routine that has a clear owner and an easy check. For many firms, that is a morning client-work briefing. It can arrive on WhatsApp, by email or as a printable page.

What I need from you, and what stays with your team

You provide the deadline calendar, request templates, client categories, escalation rules and good handover examples. We agree which mailboxes and folders are in scope. Your qualified team remains responsible for classifications, calculations, advice, filings and client communication. I set up the assistant, test representative material and show users how to correct or stop it.

Illustrative example

Illustrative first project: a client-work briefing

Imagine a practice owner beginning each day by checking several inbox threads, outstanding requests and the week's client meetings.

  1. The assistant reads only the agreed email folders and calendar entries.
  2. It groups messages by client and flags requested documents, promised replies and approaching meetings.
  3. It drafts a short follow-up list using the firm's approved request language.
  4. The owner receives a briefing and chooses what to assign, edit or ignore.

What we would agree first: An accountant reviews every client-facing draft and remains responsible for professional advice, calculations, submissions and statutory deadlines.

Questions you may have

Can AI prepare tax or financial advice for clients?

It can help organise source material and draft from instructions, but a qualified person must check the facts, apply the relevant rules and approve any advice or submission.

Will we need to replace our practice software?

Usually we start with what you already use. I check which connections are dependable and explain any additional software, permissions and running costs before you decide.

How do we start without exposing every client file?

We agree a small first scope, specific folders or mailboxes and clear permissions. You decide what the assistant may read or draft, and how access can be removed.

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A starting point

Start with a 30-minute call

We pick one job worth fixing and measure it first. The fee for each step is agreed before it starts.

Book a 30-minute call

In person in Johannesburg and Cape Town. Online worldwide.